Term And Conditions

Customers could pay their fees via the following THREE methods: 1. Secure online payment by credit card (MasterCard, Visa, American Express etc) through PayPal or Money bookers 2. Wire transfer 3. Cash payment, travelers’ check and company check is applicable upon special request, but personal checks is NOT accepted.

In the event of cancellation we will refund all your payment made to Kailash Guide dot org (cancellation fee is applicable) when we receive your written cancellation request 14 days before your departure.

The following fee will be assessed per person according to when you cancel your Tour.

Up to 30 days prior to departure: US$100 per person

30-15 days prior to departure: US$200 per person

14-4days prior to departure: 50% of the full payment

100% of tour fare will be charged as penalty for any cancellation made within 48 hours prior to departure or no show on the departure date. When a traveler cannot complete the tour for any reason, unused portion of the tour is non refundable.

We are unable to refund any amount for unused services due to your willingness, early departure, late arrival, or missed days during your tour.

The liability insurance that we buy for our customers is very basic, with limited coverage and restricted regulations. Thus, Tibetan Travel Guide strongly recommends customers to acquire international standard travel insurance coverage before departing from your home country, which may cover trip cancellation, trip interruption, emergency medical evacuation and medical expenses, baggage lost, etc. In case of medical emergency in remote places of Tibet, you will most likely be taken to the nearest medical facilities or airport by a car (or local way of transportation), where you can catch the next flight to a better facilitated hospital in mainland China.

As one of the world’s highest region, Tibet is at a special geographic environment, and some travelers may suffer from Acute Mountain Sickness and the complications. The Client must advise the Company in writing, at or prior to booking, of any physical, emotional or mental condition which (a) may affect your ability to fully participate in the trip; (b) may require professional attention during the trip; or (c) may require the use of special equipment. If any such condition arises after the trip is booked, you must advise the Company in writing immediately. The Company reserves the right to decline or cancel your reservation, or to remove you from a trip in progress, if the Company reasonably determines your condition would adversely affect the health, safety, or enjoyment of you or of other participants. If the Company removes you from a trip in progress pursuant to this paragraph, you will not be entitled to any refund of your Trip Price and the Company shall have no further liability.

If you have a condition as contemplated herein, you travel at your own risk. The Company is not liable for any injuries or damages you may suffer relating to such a condition, including without limitation loss of special equipment, lack of assistance with or accommodation of special needs, and unavailability of medical assistance or treatment.

The Company is not responsible for the costs of any medical treatment you may require during the trip. Under no circumstances is the Company responsible for the quality of medical care, or lack there of, you may receive while on the trip.

If you feel unsatisfied with any service Kailash Guide .com has provided, you can let your guide know about it or you can inform our company directly by phone or fax/email. We will try our best to meet your reasonable request at any time.

our tour price is based on twin sharing basis (two persons sharing one room with twin beds). If some client requests to stay in a room/cabin alone, the single room/cabin supplement will be charged. No additional charge for children under 12 years of age when sharing the room with their parents. Extra bed will be charged per room night and extra breakfast be added per person. Without special request, our rate normally includes the breakfast each day inside the hotel.

Tour rate includes entrance fee for scenic activities as listed in the itinerary. The visit of additional activities and change of the activities might result in the extra charge for the entrance ticket, transportation and guide service.

Our tour rate is based on the private transfer between airports, hotels and all sightseeing activities. If separate arrivals and departures are requested, there will be extra charges.

Our tour rate is based on the private transfer between airports, hotels and all sightseeing activities. If separate arrivals and departures are requested, there will be extra charges.

Our tour price has included the fare for the guide and driver service. Normally without any special request, we will assign the English-speaking guide and driver in all area.

Our tour rate has included the service charge and all government taxes already.

Tibet Wings Travels collects your information such as your name, e-mail address, phone number, your travel plan, hotel & transportation information, scans of passport and China visa. We may also request other information if we needed. We only use your information in order to process your Tibet Travel Permit, travel reservations, to book tickets etc.Tibet Wings Travels does not sell, rent and trade the any of your personal data to any business partners, suppliers, social media, online third-party advertisers or anyone else. We also do not detect your identity while browsing this website. This statement includes information you may provide through our website and so on.

If you signed up with our news letters, you will receive notification about changes in terms and also conditions we believe ,you must know That.

Further changes in our privacy policy may occur from time to time according to changes of our information practice in the future. A periodical reference to our privacy policy for your information, is recommended.

Our tour rate has included the service charge and all government taxes already.